These Terms of Service (“Terms”) govern your access to and use of the Rook mobile application for iOS and any related features, software, and services provided to individuals (collectively, the “Services”).
The Services are operated by Clear Mind America Inc., a corporation incorporated under the laws of the United States, with a registered address at 1 Broadway, Unit 320, Menands, NY 12204, USA (“Company,” “we,” “us,” or “our”).
By downloading, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use the Services.
PLEASE NOTE THAT THESE TERMS CONTAIN AN ARBITRATION CLAUSE. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THE ARBITRATION CLAUSE, YOU AND ROOK AGREE THAT DISPUTES RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND ROOK WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
Rook is an analytical and interpretive AI-powered assistant designed to support awareness and reflection in communication and interpersonal contexts, including dating-related interactions.
The Services analyze information and content that you voluntarily choose to provide and generate observations, perspectives, and suggested responses based on that information. Rook operates as a non-directive, assistive tool intended to help you consider different ways of understanding or responding to communication situations.
Rook does not act on your behalf, does not communicate with other people for you, does not make decisions for you, and does not guarantee any particular outcome in communication, dating, or relationships. The Services do not replace personal judgment, discretion, experience, or real-world decision-making, and any actions you take remain entirely your responsibility.
1.1. Nature and Scope of the Services
The Services are designed to provide analytical and interpretive support only. Outputs generated by Rook are informational in nature and reflect patterns, possibilities, or perspectives based on the inputs you provide. They do not constitute statements of fact, assessments of intent, or determinations about another person’s emotions, character, psychological state, or motivations.
Rook is an artificial intelligence-based system. The Services are powered by automated technologies and do not involve human review or human participation in generating responses in real time.
Artificial intelligence systems are probabilistic in nature and may produce incomplete, inaccurate, misleading, or inappropriate outputs. You acknowledge and agree that you are solely responsible for evaluating any output and for any actions you take based on your use of the Services.
1.2. No Professional, Medical, or Therapeutic Services
Rook is not a healthcare provider, mental health provider, therapist, counselor, coach, or medical device, and the Services do not provide medical, psychological, psychiatric, therapeutic, legal, or other professional services.
Nothing in the Services constitutes medical advice, diagnosis, treatment, or therapy. You should not rely on the Services as a substitute for professional judgment, medical care, mental health support, or advice from qualified professionals.
1.3. Not for Emergencies
The Services are not intended for use in emergencies or crisis situations.
If you believe you are experiencing a medical, mental health, or personal safety emergency, you should immediately contact local emergency services or seek assistance from qualified professionals. If you believe you may be a danger to yourself or others, discontinue use of the Services and seek immediate help.
1.4. Modifications to the Services
We may modify, suspend, or discontinue the Services, or any part of the Services, at any time, temporarily or permanently, with or without notice. You agree that the Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services.
2.1. Eligibility and Minimum Age
The Services are intended solely for individuals who are eighteen (18) years of age or older.
By accessing or using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. Use of the Services by individuals under the age of 18 is strictly prohibited. We do not offer parental consent, supervised use, or youth accounts.
If we become aware that an account has been created or used by a person under the age of 18, we may suspend or terminate access to the Services and delete the associated account and data, in accordance with our Privacy Policy.
2.2. Account Creation and Access
To access the Services, you must sign in using a supported third-party authentication provider, such as Apple or Google. We do not offer standalone registration through usernames, passwords, or direct email-based sign-up.
When you sign in through a third-party authentication provider, you authorize us to receive and use certain information from that provider, as permitted by its terms and your privacy settings. This typically includes a unique account identifier and, where you choose to share it, basic account information such as your name or email address. We do not receive or store your third-party account passwords.
Your use of third-party authentication services is governed by the terms and privacy policies of the relevant provider. Your relationship with such provider is independent of your relationship with us, and we are not responsible for the provider’s acts or omissions.
2.3. Subscription-Based Access and Free Trial
Access to the Services is provided exclusively on a subscription basis. Certain features and functionality are available only while you maintain an active subscription.
We may offer a free trial period of three (3) days for new users. During the free trial, you will have access to subscription features without charge. Unless you cancel before the end of the trial period, your subscription will automatically convert to a paid subscription at the applicable rate disclosed at the time of purchase.
All subscriptions, payments, renewals, cancellations, and refunds are processed exclusively through Apple’s in-app purchase system. We do not process payments directly and do not store payment card details or other payment information.
Subscription pricing, billing periods, and applicable terms are displayed within the App at the time of purchase and may change in accordance with Apple’s policies.
Subscriptions automatically renew unless canceled at least twenty-four (24) hours before the end of the current billing period. You may manage or cancel your subscription at any time through your Apple ID account settings. Deleting the App does not cancel your subscription.
Refund requests are handled solely by Apple and are subject to Apple’s refund policies. We do not issue refunds directly and do not have the ability to approve, deny, or process refunds on Apple’s behalf. For more information, please refer to Apple’s Subscription and Refund policies, available at: https://www.apple.com/legal/internet-services/itunes/.
2.4. Account Responsibility
You are responsible for maintaining the confidentiality and security of access to your account and for all activities that occur through your account. You may not share your account with others or allow any third party to access or use the Services through your account.
You agree to provide accurate and complete information in connection with your use of the Services and to keep such information up to date where applicable. If you access or use the Services on behalf of another person or entity, you represent and warrant that you have the authority to accept these Terms on their behalf.
2.5. Subscription Expiration, Non-Payment, and Account Deletion
Access to the Services is available only while you maintain an active subscription or are within an applicable free trial period.
If your free trial ends and you do not convert to a paid subscription, or if your paid subscription expires, is canceled, or cannot be renewed due to unsuccessful payment, your access to the Services will be suspended. During such suspension, you will not be able to use subscription features or access the core functionality of the Services.
We reserve the right to restrict, suspend, or terminate access to the Services if payment is not successfully processed, including after the end of a free trial or a subscription billing period. Restoration of access requires an active subscription confirmed through Apple’s in-app purchase system.
You may delete your account at any time through the Services or by contacting us, subject to applicable technical limitations. Deleting your account permanently terminates your access to the Services and constitutes termination of your agreement with us under these Terms.
Account deletion does not cancel an active subscription. Subscriptions must be canceled separately through your Apple ID account settings in accordance with Apple’s policies.
Upon account deletion or termination of access, we will handle your personal data in accordance with our Privacy Policy. Certain information may be retained where required by law or for legitimate business, security, or compliance purposes.
3.1. Permitted Use
Subject to your compliance with these Terms, you may access and use the Services for your personal, non-commercial use.
You may use the Services to submit content, receive analyses, observations, and suggested responses, and interact with the AI-powered assistant in accordance with the nature and purpose of the Services as described in these Terms.
You are responsible for all activity conducted through your account and for ensuring that your use of the Services complies with applicable laws, these Terms, and any guidelines or policies we make available.
3.2. Prohibited Use
You may not access or use the Services, or assist others in doing so, in any manner that is illegal, harmful, abusive, deceptive, or inconsistent with the intended use of the Services.
In particular, you agree not to:
Misuse or interfere with the Services, including by:
- copying, modifying, reverse engineering, decompiling, or attempting to extract source code or underlying models;
- accessing the Services through automated means (bots, scripts, scraping) not expressly permitted;
- disrupting, overloading, or bypassing security, access controls, or technical safeguards.
Use the Services or generated outputs:
- to develop, train, or improve competing products, services, or artificial intelligence systems;
- to resell, sublicense, or commercially exploit the Services or outputs, unless expressly authorized;
- to make or support high-stakes automated decisions affecting legal rights, safety, health, or financial outcomes of any person.
Engage in harmful, abusive, or unlawful conduct, including:
- violating intellectual property, privacy, or publicity rights of others;
- uploading content you do not have the right to use or share;
- harassment, coercion, threats, defamation, fraud, impersonation, or deception;
- sexual exploitation or abuse of minors, or solicitation of personal information from minors;
- promoting violence, terrorism, or other criminal activity.
Misrepresent or obscure the role of AI, including by:
- presenting AI-generated outputs as human advice, decisions, or actions;
- failing to disclose, where required, that content or suggestions were generated by an AI system.
3.3. No Reliance and High-Risk Use Restrictions
The Services are designed to provide informational, analytical, and interpretive support only. You may not rely on the Services as a substitute for professional judgment or decision-making.
The Services must not be used for medical, psychological, legal, financial, or other professional advice, nor for making decisions that may materially affect your safety, rights, or well-being or those of others.
You remain solely responsible for your actions, decisions, and interactions resulting from your use of the Services.
3.4. Third-Party Services and Content
The Services may rely on or interact with third-party software, infrastructure, or services that are subject to their own terms and policies. Your use of such third-party services is governed by those terms, and we are not responsible for third-party products or services.
3.5. Suspension and Termination
We may suspend or terminate your access to the Services, with or without notice, if we reasonably believe that you have violated these Terms, created legal or security risk, or used the Services in a manner inconsistent with their purpose.
We reserve the right, at our discretion, to refuse access to the Services to any user.
You may provide content to the Services, including text, images, or other materials (“Input”), and receive outputs generated by the Services based on such Input (“Output”). Together, Input and Output are referred to as “User Content”.
You retain ownership of your User Content. As between you and the Company, and to the extent permitted by applicable law, you remain the owner of all Input you submit and the Outputs generated for you through the Services.
You are solely responsible for your User Content. By submitting Input to the Services, you represent and warrant that you have all rights, licenses, consents, and permissions necessary to upload and use such content, including where it contains personal data or materials relating to third parties. You acknowledge that you submit such content at your own discretion and request.
You grant the Company a limited, non-exclusive, non-transferable, and revocable license to process your User Content solely for the purpose of providing the Services to you, including generating outputs, maintaining conversation history, ensuring contextual continuity, and operating and securing the Services in accordance with our Privacy Policy. We do not use User Content for advertising, profiling, or training our own artificial intelligence models.
You may delete your User Content or conversation history at any time where such functionality is available. Upon deletion, we will cease further processing of the deleted content, subject to limited technical retention in backup systems as described in our Privacy Policy.
The Services use artificial intelligence technologies that are probabilistic in nature. Outputs may be incomplete, inaccurate, or inappropriate for certain contexts. The Company does not guarantee the accuracy, reliability, or suitability of any Output.
Outputs are provided for informational and assistive purposes only and do not constitute professional, medical, legal, psychological, or other advice. You are solely responsible for evaluating Outputs and deciding how to use them. You should exercise independent judgment and discretion before relying on or acting upon any Output.
Due to the nature of artificial intelligence, similar or identical outputs may be generated for different users. Your rights to Outputs do not extend to preventing others from receiving similar content.
5.1. Ownership of the Services
The Services, including all software, models, algorithms, interfaces, designs, features, and underlying technology, are owned by Clear Mind America Inc. or its licensors and are protected by intellectual property and other applicable laws.
Except for the limited right to access and use the Services as expressly granted under these Terms, no rights, title, or interest in or to the Services are transferred to you. All rights not expressly granted are reserved by the Company.
You agree not to copy, modify, reverse engineer, decompile, scrape, extract, reproduce, distribute, or create derivative works based on the Services or any part thereof, except to the extent such restrictions are prohibited by applicable law.
5.2. Usage and Technical Data
We may collect diagnostic, technical, and usage-related data generated through the operation of the Services, such as performance metrics, error logs, feature usage statistics, and aggregated interaction data (“Usage Data”).
Usage Data does not include the content you upload or the substantive content of your conversations. Usage Data is used solely to operate, maintain, secure, and improve the Services, including for analytics and performance optimization.
All rights, title, and interest in Usage Data belong to the Company. Any such data is processed in accordance with our Privacy Policy.
5.3. Feedback
If you choose to provide suggestions, ideas, feedback, or recommendations regarding the Services (“Feedback”), you acknowledge that such Feedback is provided voluntarily and without expectation of compensation.
You grant the Company a non-exclusive, perpetual, irrevocable, royalty-free right to use, implement, modify, and incorporate such Feedback into the Services or other products and services, without attribution or compensation to you. The Company is not obligated to use any Feedback.
5.4. Third-Party Materials
The Services may rely on or integrate with third-party software, infrastructure, tools, or services that are subject to their own terms and policies. The Company does not own or control such third-party services and is not responsible for their availability, functionality, or content.
The Services may also include links or references to external websites or resources operated by third parties. Any interaction you have with such third-party websites or services is governed solely by their terms and policies. The Company does not endorse and is not responsible for any content, products, services, or practices of third parties, nor for any loss or damage arising from your use of or reliance on them.
Your relationship with any third-party service or website is independent of your relationship with the Company.
6.1. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, NON-INFRINGEMENT, AND AVAILABILITY.
THE SERVICES USE AUTOMATED AND ARTIFICIAL INTELLIGENCE–BASED SYSTEMS THAT GENERATE OUTPUTS BASED ON THE INFORMATION YOU PROVIDE. SUCH OUTPUTS ARE PROBABILISTIC, INTERPRETIVE, AND MAY BE INCOMPLETE, INACCURATE, OR UNSUITABLE FOR YOUR SPECIFIC CIRCUMSTANCES.
THE SERVICES DO NOT PROVIDE PROFESSIONAL, MEDICAL, LEGAL, PSYCHOLOGICAL, OR OTHER ADVISORY SERVICES. OUTPUTS ARE PROVIDED FOR INFORMATIONAL AND REFLECTIVE PURPOSES ONLY AND MUST NOT BE RELIED UPON AS A SOLE SOURCE OF TRUTH, FACT, OR DECISION-MAKING.
6.2. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, DATA, GOODWILL, EMOTIONAL DISTRESS, OR RELATIONAL OR INTERPERSONAL OUTCOMES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES OR ANY OUTPUTS.
IN NO EVENT SHALL THE COMPANY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE COMPANY FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
6.3. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- your use or misuse of the Services or Outputs;
- any content or information you submit, upload, or provide through the Services;
- your violation of these Terms or applicable law;
- your infringement of any intellectual property, privacy, or other rights of any third party.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Except where prohibited by applicable law, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your use of the Services shall be resolved exclusively through final and binding arbitration, rather than in court.
You and the Company each waive the right to a trial by jury and the right to participate in a class action, collective action, private attorney general action, or other representative proceeding. Arbitration shall be conducted on an individual basis only, and the arbitrator may not consolidate claims or award relief to anyone other than the individual party seeking relief.
This arbitration agreement is governed by the Federal Arbitration Act.
The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, as modified by this section. The arbitration may be conducted remotely, by written submissions, or in person, as determined by the arbitrator and applicable AAA rules.
The arbitrator shall have the authority to award any relief that would otherwise be available in court on an individual basis, but may not award relief on a class or representative basis.
Before initiating arbitration, you agree to first contact us at rook-app@clearmind.ink and provide a brief written description of the dispute and the relief sought. We will attempt to resolve the dispute informally within a reasonable period.
These Terms, and any dispute arising out of or relating to them or the Services, shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.
Either party may bring an individual claim in small claims court if the claim qualifies and remains in that court. This arbitration agreement does not prevent either party from seeking injunctive or equitable relief for alleged violations of intellectual property rights.
If any portion of this Dispute Resolution section is found to be invalid or unenforceable, the remaining portions shall remain in full force and effect.
8.1. Assignment
You may not assign or transfer these Terms or any rights granted to you under these Terms without our prior written consent. We may assign these Terms, and any rights or obligations under them, in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law, or otherwise at our discretion.
8.2. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will update the “Last Updated” at the top of the Terms and may provide additional notice through the Services or by other reasonable means. Your continued use of the Services after the updated Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Services and may delete your account.
8.3. Entire Agreement
These Terms, together with any policies or supplemental terms that we reference (including our Privacy Policy and any applicable product notices), constitute the entire agreement between you and the Company regarding your use of the Services and supersede any prior or contemporaneous agreements or understandings. Statements or communications by our support team are intended to assist you and do not modify these Terms unless expressly stated in writing by an authorized representative of the Company.
8.4. Severability
If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect.
8.5. No Waiver
Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. Any waiver must be in writing and signed by an authorized representative of the Company.
8.6. Notices
We may provide notices to you electronically, including through the Services, by email (if available), or by posting updated information within the Services. You are responsible for keeping your contact information up to date where the Services allow.
8.7. Export Controls and Sanctions
You agree to comply with all applicable export, re-export, and sanctions laws and regulations, including U.S. export control laws and regulations and U.S. sanctions administered by the Office of Foreign Assets Control (OFAC). You represent and warrant that you are not located in, and will not use the Services from, any country or territory subject to comprehensive U.S. sanctions, and that you are not listed on any U.S. government list of restricted or prohibited parties.
Clear Mind America Inc.
Address: 1 Broadway, Unit 320, Menands, NY 12204, USA
e-mail: rook-app@clearmind.ink
If you download the App from the Apple App Store, the following applies:
These Terms are an agreement between you and the Company only. Apple Inc. (“Apple”) is not a party to these Terms.
The license granted to you is limited to a personal, non-exclusive, non-transferable right to install and use the App on Apple-branded devices that you own or control, in accordance with Apple’s App Store usage rules.
Apple is not responsible for the App or its content and has no obligation to provide maintenance or support services.
In the event of any failure of the App to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any, in accordance with its policies. To the maximum extent permitted by law, Apple has no other warranty obligation.
Apple is not responsible for addressing any claims relating to the App or your use of it, including product liability claims, claims of regulatory non-compliance, or claims arising under consumer protection laws.
In the event of any third-party claim that the App infringes intellectual property rights, the Company, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of such claim.
You represent and warrant that you are not located in a country subject to U.S. government embargoes and are not listed on any U.S. government restricted party list.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you as such.
© 2026 by Rook